Professor Mark Toleman
Name | Mark Toleman |
---|---|
Position | Professor (Information Systems) |
Section | School of Business |
Office | S513 |
Location | Toowoomba Campus |
Phone | +61 7 4631 5593 |
Extension | 5593 |
Qualifications | BAppSc DDIAE , GDipInfProc DDIAE , MSc JCU , PhD Qld |
Homepage |
https://sites.google.com/site/markatoleman The views expressed on staff homepages may not reflect the views of the University. |
Fields of Research (FoR)
-
Information Systems
( 080600)
-
( 460900)
Research interests
Policy Development & Evaluation
University Governance
Corporate Governance
Community Support Tool Design & Development
Design Science
Information Technology Service Management
ICT Governance
Human-Computer Interaction
Usability
Information Systems
Professional memberships
Member of the Australian Institute of Company Directors
Member of the Australian Computer Society
Member of the Association for Information Systems
Member of the International Federation for Information Processing Working Group 8.6 (Transfer & Diffusion of IT)
Member of the International Federation for Information Processing Working Group 13.1 (Education in HCI)
Industry affiliations
Member of the Australian Council of Professors and Heads of Information Systems
Member of the Association of Australian University Secretaries
Currently teaching courses/programs
CIS8500 Applied Research for Information Systems Professionals
Teaching experience(Tertiary)
30 Years
Teaching experience(Other)
7 Years
Administrative responsibilities
University Secretary (2013-current)
Chair, Academic Board (2006-2012)
Head, School of Information Systems (2007-2013)
Research most recent
Shrestha, A, Cater-Steel, A, Toleman, M, Behari, S and Rajaeian, MM (2020) Development and evaluation of a software-mediated process assessment method for IT service management. Information & Management, 57 (4).
Cater-Steel, A, Toleman, M and Rajaeian, MM (2019) Design science research in doctoral projects: An analysis of Australian theses. Association of Information Systems Journal, 20 (12). pp. 1844-1869.
Shrestha, A, Cater-Steel, A, Toleman, M and Rout, T (2018) Benefits and relevance of International Standards in a design science research project for process assessments. Computer Standards and Interfaces, 60. pp. 48-56.
Publications in ePrints
Mensah, Ransford
and Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103
(2020)
A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia.
In: 23rd Pacific Asia Conference on Information Systems (PACIS 2020), 20-24 June, 2020, Dubai, United Arab Emirates.
Shrestha, Anup
ORCID: https://orcid.org/0000-0002-2952-0072
and Cater-Steel, Aileen and Toleman, Mark
ORCID: https://orcid.org/0000-0002-0535-8103 and Behari, Suren and Rajaeian, Mohammad Mehdi
(2020)
Development and evaluation of a software-mediated process assessment method for IT service management.
Information & Management, 57 (4):103213.
ISSN 0378-7206
Mensah, Ransford
and Cater-Steel, Alieen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103
(2020)
Factors affecting e-government adoption in Liberia:
A practitioner perspective.
The Electronic Journal of Information Systems in Developing Countries, e12161.
pp. 1-15.
ISSN 1681-4835
Mensah, Ransford
and Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103
(2020)
Towards a shared services model to support e-Government implementation in developing countries: findings from Liberia.
In: 31st Australasian Conference on Information Systems: Navigating Our Digital Future (ACIS 2020), 1-4 Dec 2020, Wellington, New Zealand.
Cater-Steel, Aileen
and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 and Rajaeian, Mohammad Mehdi
(2019)
Design science research in doctoral projects: An analysis of Australian theses.
Association of Information Systems Journal, 20 (12).
pp. 1844-1869.