Professor Mark Toleman

Research interests
Policy Development & Evaluation
University Governance
Corporate Governance
Community Support Tool Design & Development
Design Science
Information Technology Service Management
ICT Governance
Human-Computer Interaction
Usability
Information Systems

Professional memberships
Member of the Australian Institute of Company Directors
Member of the Australian Computer Society
Member of the Association for Information Systems
Member of the International Federation for Information Processing Working Group 8.6 (Transfer & Diffusion of IT)
Member of the International Federation for Information Processing Working Group 13.1 (Education in HCI)

Industry affiliations
Member of the Australian Council of Professors and Heads of Information Systems
Member of the Association of Australian University Secretaries

Currently teaching courses/programs
CIS8500 Applied Research for Information Systems Professionals

Teaching experience(Tertiary)
30 Years

Teaching experience(Other)
7 Years

Administrative responsibilities
University Secretary (2013-current)
Chair, Academic Board (2006-2012)
Head, School of Information Systems (2007-2013)

Research most recent
Shrestha, A, Cater-Steel, A, Toleman, M, Behari, S and Rajaeian, MM (2020) Development and evaluation of a software-mediated process assessment method for IT service management. Information & Management, 57 (4).
Cater-Steel, A, Toleman, M and Rajaeian, MM (2019) Design science research in doctoral projects: An analysis of Australian theses. Association of Information Systems Journal, 20 (12). pp. 1844-1869.
Shrestha, A, Cater-Steel, A, Toleman, M and Rout, T (2018) Benefits and relevance of International Standards in a design science research project for process assessments. Computer Standards and Interfaces, 60. pp. 48-56.

Publications in ePrints

Mensah, Ransford and Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 (2020) A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia. In: 23rd Pacific Asia Conference on Information Systems (PACIS 2020), 20-24 June, 2020, Dubai, United Arab Emirates.

Shrestha, Anup ORCID: https://orcid.org/0000-0002-2952-0072 and Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 and Behari, Suren and Rajaeian, Mohammad Mehdi (2020) Development and evaluation of a software-mediated process assessment method for IT service management. Information & Management, 57 (4):103213. ISSN 0378-7206

Mensah, Ransford and Cater-Steel, Alieen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 (2020) Factors affecting e-government adoption in Liberia: A practitioner perspective. The Electronic Journal of Information Systems in Developing Countries, e12161. pp. 1-15. ISSN 1681-4835

Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 and Rajaeian, Mohammad Mehdi (2019) Design science research in doctoral projects: An analysis of Australian theses. Association of Information Systems Journal, 20 (12). pp. 1844-1869.

Asgarkhani, Mehdi and Cater-Steel, Aileen and Toleman, MarkORCID: https://orcid.org/0000-0002-0535-8103 and Ally, Mustafa (2018) A Conceptual Model to Evaluate the Effectiveness of Information Technology Governance. In: 6th International Conference on Management, Leadership and Governance (ICMLG 2018), 24-25 May, 2018, Bangkok, Thailand.

View full listing in ePrints