Dr Francis Gacenga
| Name | Francis Gacenga |
|---|---|
| Position | Manager (eResearch) |
| Section | Office of Research (Administration) |
| Office | B317 |
| Location | Springfield Campus |
| Phone | +61 7 3470 4560 |
| Extension | 4560 |
| Qualifications | BA(Hons) Kenyatta , GDipMIS Greenwich , MBA Nairobi , PhD USQ |
| Homepage |
https://au.linkedin.com/in/francis-gacenga-55295120 The views expressed on staff homepages may not reflect the views of the University. |
I am an IT Service Manager with over 20 years professional and teaching experience in Information Technology. I have worked in IT services leadership, management, development, support and training. I completed my PhD at University of Southern Queensland.
Fields of Research (FoR)
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Information Systems not elsewhere classified
( 080699)
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Information and Computing Sciences not elsewhere classified
( 089999)
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Business and Management not elsewhere classified
( 150399)
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Other Information And Computing Sciences not elsewhere classified
( 469999)
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Strategy
( 350799)
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Information Systems not elsewhere classified
( 460999)
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Other Information And Computing Sciences
( 469900)
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Strategy
( 350700)
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Information Systems
( 460900)
Research interests
Information Technology Service Management, Cloud Computing, Research Data Management, Information Systems Management, Performance Measurement, Service Management, Service Science, ITIL, Design Science, eResearch.
Professional memberships
Certified Professional Member of Australian Computer Society
Industry affiliations
IT Service Management Forum (itSMF) Australia
Teaching experience(Tertiary)
5 Years
Teaching experience(Other)
7 Years
Administrative responsibilities
USQ Cyber Security Committee
Research most recent
Rossi, D, Gacenga F, Danaher PA, (eds) 2017 ‘Navigating the Education Research Maze: Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities for Researchers’ Springer.
Gacenga, F 2017 ‘Navigating Mazes in and with Specific Research Methods’ in Rossi, D, Gacenga F, Danaher PA, (eds) Navigating the Education Research Maze: Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities for Researchers, Springer International Publishing, pp. XVII, 289.
Gacenga F, 2016 ‘The Compass, Navigation and the Journey: A Role for eResearch in Navigating the Research Maze’ in Rossi, D, Gacenga F, Danaher PA, (eds), Navigating the Education Research Maze: Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities for Researchers, Springer International Publishing, pp. 217-233.
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Gacenga, F, 2017 ‘Navigating Mazes in and with Specific Research Methods Maze’ in Rossi, D, Gacenga F, Danaher PA, (eds) Navigating the Education Research Maze: Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities for Researchers, Springer International Publishing, pp. 97.
Danaher, PA, Rossi, D, & Gacenga F, 2016 ‘Navigating, Negotiating and Nullifying Education Research Mazes: Successful Strategies for Mobilising Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities’ in Rossi, D, Gacenga F, Danaher PA, (eds) Navigating the Education Research Maze: Contextual, Conceptual, Methodological and Transformational Challenges and Opportunities for Researchers, Springer International Publishing, pp. 1-16.
Gacenga, F and Peter, J, 2015, 'Weathering Severe Storms: Radar Climatology Research Using VMs, HPC, QRIScloud storage eResearch Facilities in the Cloud' eResearch Australasia Conference, Brisbane, Australia.
Gacenga, F, Kelly N, Rayment, E, 2014, 'Pleasant encounters of the VM Kind – Leveraging on NeCTAR VMs to Achieve Research Outcomes' eResearch Australasia Conference, Melbourne, Australia.
Ostini, J, Gacenga, F, Pocock, C, Whiteside, E, 2014, 'You Don’t Know What You Don’t Know: Ethics and participant consent issues for eResearch users' in eResearch Australasia Conference, Melbourne, Australia.
Research most notable
Gacenga, F., Cater-Steel, A., and Toleman, M. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement", Journal of Global Information Technology Management (13:4), pp. 28-63.
Publications in ePrints
Rossi, Dolene and Gacenga, Francis and Danaher, Patrick Alan, eds. (2016) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Palgrave Studies in Education Research Methods. Palgrave Macmillan Ltd., Cham, Switzerland. ISBN 978-3-319-39852-5
Danaher, Patrick Alan
ORCID: https://orcid.org/0000-0002-2289-7774
and Rossi, Dolene and Gacenga, Francis
(2016)
Navigating, negotiating and nullifying education research mazes: successful strategies for mobilising contextual, conceptual, methodological and transformational challenges and opportunities.
In:
Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers.
Palgrave Studies in Education Research Methods.
Palgrave Macmillan Ltd., Cham, Switzerland, pp. 1-16.
ISBN 978-3-319-39852-5
Marrone, Mauricio and Gacenga, Francis and Cater-Steel, Aileen and Kolbe, Lutz (2014) IT service management: a cross-national study of ITIL adoption. Communications of the Association for Information Systems, 34 (1). pp. 865-892.
Gacenga, Francis and Kelly, Nick and Rayment, Erin (2014) Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes. In: eResearch Australasia 2014 Conference: Towards Unified Global Research, 27-31 Oct 2014, Melbourne, Australia.
Gacenga, Francis and Bell, Jason and Samalca, Irvin K. and Brieva, Daniel (2014) The HPC next door: enabling research outcomes using QCIF HPC facilities. In: eResearch Australasia 2014 Conference: Towards Unified Global Research, 27-31 Oct 2014, Melbourne, Australia.