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Dr Anup Shrestha

Dr Anup Shrestha
Name Anup Shrestha
Position Senior Lecturer (Information Systems)
Section School of Business
Office T271
Location Toowoomba Campus
Phone +61 7 4631 1194
Extension 1194
Qualifications BCompInfoSys Pokhara , MIT USQ , PhD USQ
Languages Nepali (accredited translator)

Anup joined the University of Southern Queensland (USQ) in 2015. He completed his PhD as part of the Australian Research Council (ARC) Industry Linkage project working with ICT practitioners and academics from USQ and Griffith University in Queensland, Australia. His doctoral dissertation reported the development and evaluation of a software-mediated process assessment approach in IT Service Management. This PhD was awarded the best Australian thesis in Information Systems by the ACPHIS (Australian Council of Professors and Heads of Information Systems) in 2016. His research was also recognized by the IT industry by winning the iAwards Queensland IT innovation winner in 2015. Anup’s publications have appeared in highly ranked academic journals such as Information & Management (ABDC A*), International Journal of Information Management (ABDC A*), Government Information Quarterly, Computer Standards & Interfaces and many others. His publication represents his breadth of interdisciplinary research coverage in the areas of Information Systems, Computer Science and Knowledge Management. Anup is currently serving as the Standards Australia national representative for the development and review of ISO/IEC JTC1/SC7 standards of software engineering. Anup’s research focuses on the area of IT service management, IT standards, cloud computing and knowledge management systems. Prior to academia, Anup has worked in the IT industry for 8 years where his experience spans from Systems Developer to IT Project Manager.

Fields of Research (FoR)

  • Information Systems Management ( 080609 )
  • Information Systems ( 080600 )
  • Software Engineering ( 080309 )
  • Business Information Systems ( 150302 )

Research interests
IT Service Management, Knowledge Management Systems, Cloud Computing, Management of Technology and Innovation, Management Decision Making

Professional memberships
Certified Professional Member of the Australian Computer Society (MACS CP)

Industry affiliations
Member of the IT Service Management Forum (itSMF) Australia
Member of the Golden Key International Honour Society
Member of the Australian Web Industry Association

USQ Research affiliations

  • Institute for Resilient Regions (IRR)

Currently teaching courses/programs
CIS3008 IT Service Management
CIS5308 Management of IT Services
CIS3009 Enterprise Systems in Practice

Teaching experience(Tertiary)
15 Years

Teaching experience(Other)
5 Years

Administrative responsibilities
Employability Lead for School of Business
Acting Program Coordinator, Bachelor of IT

Publications in ePrints

Ali, Omar and Shrestha, AnupORCID: and Ghasemaghaei, Maryam and Beydoun, Ghassan (2021) Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia. Information Systems Frontiers. pp. 1-23. ISSN 1387-3326

Ramakrishnan, Muralidharan and Shrestha, AnupORCID: and Soar, JeffreyORCID: (2021) Innovation Centric Knowledge Commons—A Systematic Literature Review and Conceptual Model. Journal of Open Innovation: Technology, Market, and Complexity, 7 (1):35. pp. 1-19. ISSN 2199-8531

Ali, Omar and Shrestha, AnupORCID: and Chatfield, Akemi and Murray, Peter A. (2020) Assessing information security risks in the cloud: a case study of Australian local government authorities. Government Information Quarterly, 37 (1):101419. ISSN 0740-624X

Ali, Omar and Shrestha, AnupORCID: and Osmanaj, Valmira and Muhammed, Shahnawaz (2020) Cloud computing technology adoption: an evaluation of key factors in local governments. Information Technology and People. ISSN 0959-3845

Shrestha, Anup ORCID: and Cater-Steel, Aileen and Toleman, MarkORCID: and Behari, Suren and Rajaeian, Mohammad Mehdi (2020) Development and evaluation of a software-mediated process assessment method for IT service management. Information & Management, 57 (4):103213. ISSN 0378-7206

View full listing in ePrints

Approved research supervisor in the area of:

  • Information Systems Management ( 080609 )
  • Software Engineering ( 080309 )
  • Business Information Systems ( 150302 )